eServices Information

eService

Tawasul System

Tawasul system is your gateway to connect with numerous governmental entities within the kingdom of Bahrain to easily share any enquiries and complaints you may have that will help in decision-making and improve quality of life, and services offered to you and the public. A dedicated team in every government entity in Tawasul will handle your enquiry or complaint according to a pre-set timeframe based on the case’s category.

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The National Suggestions & Complaints System "Tawasul"

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The National Suggestions & Complaints System "Tawasul"

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The National Suggestions & Complaints System "Tawasul"

5 Working Days , Critical cases (Complaints & Enquiries only)
15 Working Days , Non-critical cases (Complaints & Enquiries only)
14 Working Days , User feedback on the entity's reply

eService Category

Telecommunications and Technology

eService Provider

Information & eGovernment Authority

Relevant Government Services Directory

This eService allows you to perform the listed government services. For more information you can visit the service directory page.

Service Directory

The National Suggestions & Complaints System "Tawasul"

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We value your input. Help us improve this eService by sharing your suggestions. You’ll be redirected to The National Suggestions & Complaints System "Tawasul", our official feedback platform.

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