Mobile App Updated
Tawasul
App Description
Tawasul App is the mobile version of the National Suggestion & Complaint system which is one of the essential eChannels that enable citizens and residents to submit their suggestions, enquiries, and complaints to any government entity in Kingdom of Bahrain easily at any time and from anywhere by utilizing the mobile features that add more value to the services. Every government entity in Tawasul has assigned a dedicated team to handle the suggestions and complaints according to a pre-set performance indicator and timeframe based on the case category. The app enable user to express appreciation and recognition towards government employees, entities, and services in acknowledgment of their outstanding performance, notable achievements, and exceptional service to the community. The app also provides a directory of government entities in Bahrain, the Senior officials details, contact details, social media accounts and the location for each entity.
App eServices and Features
- Submitting proposals and complaints to various government entities in the Kingdom of Bahrain.
- Tracking the status of submitted proposals and complaints until they are processed by the relevant entity.
- Fix2Go Feature: Reporting public issues that require repair or maintenance, with the system automatically directing the report to the concerned government entity.
- Expressing appreciation and recognition for government employees, entities, or services for their outstanding performance, achievements, and exceptional service to the community.
- Accessing government entities’ information, senior officials’ details, contact numbers, social media accounts, and the geographical location of each entity.
Mobile App Screens
App eServices Providers
- Information & eGovernment Authority
